Five things merchants ask before they sign up. Answered plainly.

Cogsmith Starter is $129/mo flat and Pro is $299/mo base plus $4.50 per dispute filing — a fraction of a part-time VA (typically $1,500–$3,000/mo) and well below an agency retainer ($3,000–$10,000/mo). The agents watch continuously, not in eight-hour shifts, and every verdict is reversible from the morning brief so you only pay for the one agent that earned its keep.

Each agent has its own per-agent write scope — there is no single "superkey" that touches your whole store. Starter is read-only across all four agents; nothing fires without your approval. Pro lets an agent act, but only inside the per-band thresholds you set, and every action is logged in the audit trail with a one-tap rollback from the 7am brief.

False positives are surfaced as suggestions, not actions, and each agent reports its own per-band thresholds in the brief alongside the signal — so you can tighten the band the moment one is too chatty. Rollback from any verdict is a single tap in the brief, and Pro auto-acts only inside the band you set, so the worst-case false positive is always reversible.

Dispute Defender files defensive evidence through your PSP inside the representment window, so the recovery line is the chargeback fee plus the order value you would have lost. You only pay the $4.50 per-filing charge when the agent actually submits evidence on your behalf — watch-only alerts against open chargebacks are not billable. Visit /pricing for a worked example.

Cogsmith reads from your Shopify or WooCommerce store the way an analyst would — it does not require exclusive access, does not write back to your ad accounts unless you grant the Ad ROAS scope, and ships a first-class WooCommerce connector with parity to Shopify. Run it alongside your current stack; the 7am brief is the summary that tells you what the agents saw and what they did.